Shipping policy

At The Irish Woollen Workshop, we aim to deliver your order safely, efficiently, and with care. Please review the information below for full details on shipping rates, delivery times, and returns.

Order Processing

All orders are processed within 1 to 3 business days. Orders are not shipped on weekends or public holidays.

During busy periods or seasonal promotions, processing times may be slightly extended. If there is any delay with your order, we will notify you by email.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

Shipping Rates

Ireland and Northern Ireland

We offer free shipping within Ireland on orders over โ‚ฌ100.

For orders below this amount, the following rates apply:

  • โ‚ฌ0 to โ‚ฌ50 โ€“ โ‚ฌ9.99
  • โ‚ฌ50 to โ‚ฌ99.99 โ€“ โ‚ฌ8.99
  • โ‚ฌ100 to โ‚ฌ149.99 โ€“ โ‚ฌ7.99
  • โ‚ฌ150 and over โ€“ โ‚ฌ2.99

Estimated delivery time: 2 to 5 business days after dispatch.

United Kingdom

  • โ‚ฌ0 to โ‚ฌ500 โ€“ โ‚ฌ25
  • โ‚ฌ500 and over โ€“ โ‚ฌ2.99

Estimated delivery time: 3 to 7 business days after dispatch.

Europe

  • โ‚ฌ0 to โ‚ฌ500 โ€“ โ‚ฌ25
  • โ‚ฌ500 and over โ€“ โ‚ฌ2.99

Estimated delivery time: 3 to 10 business days depending on location.

United States

  • โ‚ฌ0 to โ‚ฌ700 โ€“ โ‚ฌ65
  • โ‚ฌ700 and over โ€“ โ‚ฌ25

Estimated delivery time: 5 to 12 business days after dispatch.

Rest of the World

  • โ‚ฌ0 to โ‚ฌ700 โ€“ โ‚ฌ65
  • โ‚ฌ700 and over โ€“ โ‚ฌ25

Delivery times vary depending on destination.

Customs and Duties

International orders may be subject to customs duties, taxes, or import charges depending on your countryโ€™s regulations. These charges are the responsibility of the customer and are not included in the product or shipping price.

We recommend checking with your local customs office for further information.

Incorrect Addresses

Please ensure your shipping address is correct before completing your purchase. We cannot guarantee changes once an order has been dispatched.

Damaged or Lost Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photographs of the packaging and product.

If your package is lost in transit, please contact us and we will work with the courier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping, delivery times, or tracking your order, please contact our customer support team. We are happy to assist you.

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